How to cancel Microsoft 365

Go to Microsoft 365's official cancellation page

Checked against Microsoft 365’s own help page. We compared these steps with its help article on 2026-09-26. We have not walked through them with a live account, so if a step does not match what you see, the official page above is the authority.

1. Go to account.microsoft.com/services/microsoft365 and sign in with the account that bought it.
2. Select Cancel subscription (it may say Upgrade or Cancel).
3. Review the page, then select I don't want my subscription at the bottom.
4. Bought through Apple, Google Play or a retailer? Contact them to cancel instead.

Good to know. Cancelling cuts OneDrive to 5 GB; if you are over that, syncing stops, and after 6 months files may be deleted.

Expect a counter-offer. The cancel page may suggest cheaper plans — choose I don't want my subscription to cancel.

Before you cancel, check whether you should

Cancelling something you actually use is its own kind of waste. SubWise gives every subscription a cost-per-use number from how often you really open it, so the decision is a number rather than a guess. It is free, needs no inbox access and no bank login.

Try SubWise now, without an account →

See what SubWise does → · All cancellation guides

SubWise, by Elden Studios, is not affiliated with Microsoft 365.